PayHealth
Get your proof ready at every sale, so a PayPal dispute never finds you without it.
Real PayPal sandbox records
These two records came from PayPal's sandbox, not from a demo button. PayPal signed every message about them.
- Real sale 9W907734NT218004L: proof saved, tracking number sent to PayPal (PayPal answered HTTP 201).
- Real dispute PP-R-GDA-10196082: reply approved by a person and accepted by PayPal twice (HTTP 200), once as an inquiry and once as a claim.
Start here: a sale comes in
PayHealth starts at the sale, not when a dispute arrives. It tells you which proof to keep while you still have it, and can send your tracking number to PayPal.
This makes a made-up paid order. Save some proof for it, then play the buyer and open a dispute. The reply is drafted from the proof you saved. Nothing is sent to PayPal.
Or jump straight to a dispute
Both cases are made up and labeled "Demo case". Nothing is sent to PayPal.
- With proof: a buyer says a fabric order did not arrive. The seller saved tracking, a receipt and an email.
- No proof saved: a buyer says sandals did not arrive. The seller saved nothing, so the reply cannot be approved.
Recent events
Click a sale to save its proof. Click a dispute to see the drafted reply. Click any other event to read what it means.